Straightforward pricing

Know the starting point.

Common services have clear prices. Advanced work starts with an honest range and a defined scope before work begins.

Start here

Two simple ways to get help.

Not sure which service applies? Start with the problem. We will point you toward the most sensible option.

In-home technology visitDuval County
$149

Travel and the first 60 minutes included

  • Setup, troubleshooting, configuration, or guidance
  • Clear explanation of the problem and next steps
  • Additional time: $55 per 30 minutes, with approval
Remote technology supportSecure connection
$49

Up to 30 minutes of remote help

  • Software, account, settings, and general troubleshooting
  • Efficient help without an on-site appointment
  • Additional time: $45 per 30 minutes

Home Tech

Common services with clear prices.

These prices cover the normal scope described below. If the situation is more involved, we explain the difference before adding work.

Computer care

Performance tune-up

Updates, cleanup, startup optimization, basic security review, and performance troubleshooting.

$149
Computer care

Malware cleanup

Removal of common malware, unwanted programs, browser hijackers, and related problems.

$189
New device

New computer setup

Updates, account and security setup, existing peripherals, and up to three customer-provided applications.

$169
New device

Setup with data transfer

Standard setup plus up to 250GB transferred from one functioning computer or storage device.

$249
Devices

Printer or peripheral setup

Connection, configuration, and basic testing of one printer, scanner, webcam, drive, or similar device.

$149
Home network

Wi-Fi assessment

Coverage and speed testing, router review, connectivity troubleshooting, and improvement recommendations.

$149
Home network

Router or mesh setup

Configuration of one router or gateway and up to three mesh access points. Hardware and new cabling are separate.

$229
Protection

Backup setup

Configuration and basic testing for one computer using an existing local or cloud backup destination.

$169
Connected home

Smart-home or entertainment setup

The first compatible smart-home, television, streaming, or entertainment device. Additional devices are $35 each during the same visit.

$149
Hardware

Computer hardware upgrade

Installation or replacement of common memory, storage, expansion cards, or desktop power supplies.

From $149

Home Lab & Advanced Systems

Custom systems need a defined scope.

Advanced work is priced around the actual environment, hardware, and outcome. These starting points make the likely scale clear before we plan the details.

Explore advanced capabilities
Remote planning and consultationArchitecture, hardware choices, and project direction$135/hr
On-site advanced consultationEnvironment review and hands-on planning$165/hr
NAS or private storage setupBase configuration and access setupFrom $449
Home server or virtualization setupFoundation for virtual machines, containers, or servicesFrom $549
Advanced network, firewall, or VLAN setupSegmentation, policy, and configurationFrom $449
Self-hosted application deploymentOne supported application on suitable existing infrastructureFrom $199
Secure VPN or remote-access setupSecure access to compatible existing systemsFrom $249

Small Business IT

Practical support without enterprise overhead.

On-demand help for small businesses that need a capable IT person without maintaining a full internal department.

Start with a clear picture

Small Business IT Assessment

$249

Up to 90 minutes at one location, review of up to ten computers or network devices, and a prioritized summary.

On-demand support

Remote business IT

$135/hr

Accounts, software, configuration, troubleshooting, and remote technical assistance.

On-demand support

On-site business IT

$165/hr

Hands-on support, network work, device setup, and on-site troubleshooting.

Urgent availability

After-hours support

$225/hr

Evening, emergency, or after-hours work. A two-hour minimum applies.

Education & Coaching

Understand your technology—not just the invoice.

One-on-one sessions can cover computer basics, online safety, device organization, networking, smart homes, home labs, self-hosting, or a specific technology question.

Remote coaching$6560 minutes
In-home coaching$11960 minutes · Duval County
Three remote sessions$180Three 60-minute sessions

What to expect

No surprise expansion of the bill.

Travel is included.

Listed in-home prices include travel anywhere within Duval County. Service outside Duval is available with a quoted travel charge.

Extra work needs approval.

If the job moves beyond the listed scope, we explain why and get approval before adding time or charges.

Equipment is separate.

Parts, hardware, software, subscriptions, specialized materials, and required taxes are not included unless stated.

Complex work gets a quote.

Larger installations and unusual repairs receive a written estimate or project quote before work begins.

Still not sure where it fits?

Describe the outcome you need.

You do not need to select the perfect service first. Tell us what is happening, and we will help identify the sensible next step.

Tell us what you need