Travel and the first 60 minutes included
- Setup, troubleshooting, configuration, or guidance
- Clear explanation of the problem and next steps
- Additional time: $55 per 30 minutes, with approval
Straightforward pricing
Common services have clear prices. Advanced work starts with an honest range and a defined scope before work begins.
Start here
Not sure which service applies? Start with the problem. We will point you toward the most sensible option.
Travel and the first 60 minutes included
Up to 30 minutes of remote help
Home Tech
These prices cover the normal scope described below. If the situation is more involved, we explain the difference before adding work.
Updates, cleanup, startup optimization, basic security review, and performance troubleshooting.
Removal of common malware, unwanted programs, browser hijackers, and related problems.
Updates, account and security setup, existing peripherals, and up to three customer-provided applications.
Standard setup plus up to 250GB transferred from one functioning computer or storage device.
Connection, configuration, and basic testing of one printer, scanner, webcam, drive, or similar device.
Coverage and speed testing, router review, connectivity troubleshooting, and improvement recommendations.
Configuration of one router or gateway and up to three mesh access points. Hardware and new cabling are separate.
Configuration and basic testing for one computer using an existing local or cloud backup destination.
The first compatible smart-home, television, streaming, or entertainment device. Additional devices are $35 each during the same visit.
Installation or replacement of common memory, storage, expansion cards, or desktop power supplies.
Home Lab & Advanced Systems
Advanced work is priced around the actual environment, hardware, and outcome. These starting points make the likely scale clear before we plan the details.
Explore advanced capabilitiesSmall Business IT
On-demand help for small businesses that need a capable IT person without maintaining a full internal department.
Up to 90 minutes at one location, review of up to ten computers or network devices, and a prioritized summary.
Accounts, software, configuration, troubleshooting, and remote technical assistance.
Hands-on support, network work, device setup, and on-site troubleshooting.
Evening, emergency, or after-hours work. A two-hour minimum applies.
Education & Coaching
One-on-one sessions can cover computer basics, online safety, device organization, networking, smart homes, home labs, self-hosting, or a specific technology question.
What to expect
Listed in-home prices include travel anywhere within Duval County. Service outside Duval is available with a quoted travel charge.
If the job moves beyond the listed scope, we explain why and get approval before adding time or charges.
Parts, hardware, software, subscriptions, specialized materials, and required taxes are not included unless stated.
Larger installations and unusual repairs receive a written estimate or project quote before work begins.
Still not sure where it fits?
You do not need to select the perfect service first. Tell us what is happening, and we will help identify the sensible next step.